Mobile application to measure customer satisfaction and experience
XtrackingP is a mobile application to measure customer satisfaction and experience with your products or services, in real time.
With the XtrackingP mobile application you can:
- Manage surveys wherever you are.
- Receive qualitative and quantitative information of interest in real time about your products or services.
- Review your customers' comments as they happen.
- Calculate your real NPS.
- Create a direct and permanent channel with your clients in order to make strategic decisions.
XtrackingP main functions:
- Receive push notifications in real time.
- Filter complaints / comments by dates and service channels.
- Visualization of the information, both qualitative and quantitative, directly in your app.
- Create a direct communication channel with your client and with your headquarters to give an immediate response.