Access your Jitbit Helpdesk from anywhere with the official Android app. Stay on top of customer support
tickets, respond quickly, and keep your team in sync.
KEY FEATURES
📱 Full Ticket Management
• View, filter, and search tickets by status, category, assignee, and date
• Create new tickets with custom fields
• Change status, priority, assignee, and due dates
• Post replies visible to everyone or techs only
⚡ Real-Time Updates
• Instant push notifications for new tickets and replies
• Live ticket updates without refreshing
• Never miss an urgent customer request
🔒 Security First
• Optional PIN or biometric app lock
• Secure HTTPS connections required
• Your data stays protected
✨ Productivity Tools
• Canned responses and comment templates
• Knowledge base article integration
• AI-powered reply assistance
• Attach images and files to tickets
🎨 Modern Experience
• Clean, native Android design
• Dark and light themes
• Tablet support with split-view layout
• Fast and smooth performance
Works with Jitbit Helpdesk SaaS and self-hosted installations. Requires an active Jitbit Helpdesk account.
Latest Version
10.5.1Uploaded by
Rizal Simelekete
Requires Android
Android 7.0+
Category
Free Business AppContent Rating
Everyone
Security Report
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Flag as inappropriateLast updated on Apr 16, 2026
Minor bug fixes and improvements. Install or update to the newest version to check it out!