ServicePro

Field based workers receive the jobs on their smartphone, tablet or laptop devices and are guided through a workflow management sequence to capture all the information required while they are on-site.

Key Features:

• Improved job scheduling, no need to call engineers

• Real time visibility of call status

• Parts used, parts required, photographs, notes and customer signatures can be captured

• Improved response times for customers

• A full service history is stored against the customer’s assets on each site

• Parts required are flagged immediately to the back office

• Manages pre planned maintenance visits

• Improved customer reporting