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CA Service Management APK

54 votes, 4.2/5
  • Author:

    CA Inc.

  • Latest Version:

    3.1.10

  • Publish Date:

    2016-07-14

The description of CA Service Management

This app enables mobile device access to CA Service Management to perform many tasks that leverage CA Service Desk Manager, CA Service Catalog and CA IT Asset Manager. You can collaborate for issue resolution via communities, ask questions, reply to other's question and comment on replies. If you are still unable to resolve your issue, the app lets you request a service or open a CA Service Desk Manager ticket including use of the mobile device camera, location and voice-to-text features to simplify ticket creation. You can also view your open help desk tickets. Another capability enables you to review your assigned tasks and take action, such as approving the task. Support Analysts can view and filter their ticket queues, as well as drill into the details of a specific ticket and perform various actions on it. This app requires an active CA Service Desk Manager 12.7 or later implementation that has been configured for mobile access. Requesting available services or viewing the open service requests requires CA Service Catalog. Accessing assets requires CA IT Asset Manager.
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CA Service Management APK Version History
Request CA Service Management UpdateRequest Update
CA Service Management 3.1.10 for Android 2.2+ APK Download

Version: 3.1.10 (16) for Android 2.2+ (Froyo, API 8)

Update on: 2016-07-14

Signature: 2b2a56499f71bdd7ed7d576d344bf97905aa1857 CA Service Management 3.1.10(16) apk safe verified

APK File SHA1: 0837e36cb5ccf716922ad96c49aa8225347b8f4d

What's new: -Customer issues and stability improvements.

Download APK(7.7 MB)

CA Service Management 3.1.9 for Android 2.2+ APK Download

Version: 3.1.9 (15) for Android 2.2+ (Froyo, API 8)

Update on: 2016-05-27

Signature: 2b2a56499f71bdd7ed7d576d344bf97905aa1857 CA Service Management 3.1.9(15) apk safe verified

APK File SHA1: 3653fd1438ebd3d2a5df0442961ea8068709904a

What's new: -Customer issues and stability improvements.

Download APK(7.7 MB)

CA Service Management 3.1.8 for Android 2.2+ APK Download

Version: 3.1.8 (14) for Android 2.2+ (Froyo, API 8)

Update on: 2016-03-31

Signature: 2b2a56499f71bdd7ed7d576d344bf97905aa1857 CA Service Management 3.1.8(14) apk safe verified

APK File SHA1: 976a6a5808cca191b95009cfb1c3e8130470f2a1

What's new: -Customer issues and stability improvements.

Download APK(7.7 MB)

CA Service Management 3.1.7 for Android 2.2+ APK Download

Version: 3.1.7 (13) for Android 2.2+ (Froyo, API 8)

Update on: 2016-01-18

Signature: 2b2a56499f71bdd7ed7d576d344bf97905aa1857 CA Service Management 3.1.7(13) apk safe verified

APK File SHA1: 2c566af7f6cd0ab968943cc54416d46eb41f54cd

What's new: - Bug fixes and stabilization.

Download APK(7.7 MB)

CA Service Management 3.1.6 for Android 2.2+ APK Download

Version: 3.1.6 (12) for Android 2.2+ (Froyo, API 8)

Update on: 2015-09-07

Signature: 2b2a56499f71bdd7ed7d576d344bf97905aa1857 CA Service Management 3.1.6(12) apk safe verified

APK File SHA1: 040fc2e13ad03243fdae571edf51dd7176bfbb49

What's new: - Bug fixes and stabilization.

Download APK(7.7 MB)

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