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CA Cloud Service Management APK

40 votes, 4.5/5
  • Author:

    CA Inc.

  • Latest Version:

    4.3.0

  • Publish Date:

    2016-03-10

The description of CA Cloud Service Management

The CA Cloud Service Management app lets your End Users log issues from any place, any time and delivered using an intuitive user experience. It integrates your service desk requests and assets to help you manage your IT support issues effectively.

An end user can login using their organization domain credentials (if SSO is configured) or their Cloud Service Management username and password and take advantage of the following features:
• Create tickets using the service catalog and attach pictures and location information
• Manage their existing tickets and add comments and attachments
• View announcements and outages
• Review and approve assigned tasks
• Search on tickets, announcements, outstanding tasks and knowledge articles
• View owned assets and raise ticket for the given owned asset
• Call their organizational specific helpdesk directly from the App
• Manage their user profile

All users who access the mobile app will be in the self-service role and do not require a Cloud Service Management user license. The app requires a connection to an instance of CA Cloud Service Management.

For more details visit our wiki: https://wiki.ca.com/display/CloudSMBamboo/CA+Cloud+Service+Management+for+Mobile
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CA Cloud Service Management APK Version History
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CA Cloud Service Management 4.3.0 for Android 4.2+ APK Download

Version: 4.3.0 (18) for Android 4.2+ (Jelly Bean MR1, API 17)

Update on: 2016-03-12

Signature: 9aed0b77bf5001ac64fd266bb7f6cf69dd976b44 CA Cloud Service Management 4.3.0(18) apk safe verified

APK File SHA1: 14663ca3248ce22c946bcf6bb88a26d3a33f5094

What's new: This release has fix for ticket not getting created.

Download APK(27.2 MB)

CA Cloud Service Management 4.2.0 for Android 4.2+ APK Download

Version: 4.2.0 (17) for Android 4.2+ (Jelly Bean MR1, API 17)

Update on: 2016-03-08

Signature: 9aed0b77bf5001ac64fd266bb7f6cf69dd976b44 CA Cloud Service Management 4.2.0(17) apk safe verified

APK File SHA1: a01b5988bc45fe5d0988dc198b4cc4890073c4da

What's new: This release has SSO bug fixes.

Download APK(27.2 MB)

CA Cloud Service Management 4.1.0 for Android 4.2+ APK Download

Version: 4.1.0 (16) for Android 4.2+ (Jelly Bean MR1, API 17)

Update on: 2015-10-15

Signature: 9aed0b77bf5001ac64fd266bb7f6cf69dd976b44 CA Cloud Service Management 4.1.0(16) apk safe verified

APK File SHA1: 5b9e3a260c44dcbe4288b45b558d059e875e4d82

What's new: 1) Support for login to mobile app using domain credentials. * Now sel More...

Download APK(26.9 MB)

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