Encompass One

A Better, Smarter, Faster App For the Facility Pro

The Encompass One Mobile App is a game changer for facilities professionals on the Encompass One platform. Unlock a streamlined onsite experience that allows you quickly and painlessly to complete worktickets and surveys from the field.

The App is designed by FM professionals for FM professionals, with your specific challenges in mind. Enjoy freedom from your desktop, English & Spanish support, smart notifications, built-in team calling and offline mode.

Features for on the go:

* Assign, start, time-track, complete and verify worktickets in real time from the field

* Location based alerts notify you of open worktickets near you saving time and allowing you to complete more jobs faster

* Call and message dispatch or support directly from a workticket. Incoming calls ring on your device like a phone call, even while your screen is locked, so you never miss a request from your team while on site

* Complete and submit service ratings when completing or verifying worktickets

* Automated English and Spanish translation lets you choose your preferred language and eliminate miscommunication

* With Smart Notification instantly know when a ticket has been assigned, updated, recalled, verified or overdue - allowing you to stay in the know and on top of things

* Work offline when you need to, sync up seamlessly when you regain connection - no more worries about cell signal strength

Stay connected with your team

Field work moves fast, and questions cannot wait until you are back at a desk. Encompass One includes voice calling and messaging between technicians, dispatchers and support. Answer or decline from the notification, keep the call going as you move between tickets, and pick up the conversation in messaging when a call is not the right fit.

Transform your field service experience with our powerful map-based dashboard. Intelligent spatial tools and enhanced search capabilities help you work smarter and faster.