If you want to sound like a big business tomorrow, you need to sound like one today. Moving to Vurellaโs ACD solution will do that by enabling your agents to professional handle inbound calls. Working with both the Alcatel-Lucent OmniPCX Office and OmniPCX Enterprise, the ACD solution offers full call center functionality, from music on hold, to call positioning and skill-based routing.
The Agent App enables agents to accept calls while working from home, and without the need to connect to an office VPN. In addition, agents using the application can be monitored by your call center supervisor who can visually see which agents are logged in/out, available or on a break.
Latest Version
1.2Uploaded by
Trang Trang
Requires Android
Android 7.0+
Category
Free Business AppContent Rating
Everyone
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Flag as inappropriateLast updated on Nov 30, 2023
This release includes minor bug fixes and general improvements. Update to the latest version for the best experience.
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