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Cisco Technical Support APK

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The description of Cisco Technical Support

The Cisco Technical Support mobile application for Android simplifies network maintenance, and saves you time by providing tools to help troubleshoot issues, research products, update & create support cases, track RMAs, and manage your install base anywhere, anytime! Love the app? Let us know. Your feedback and reviews help drive new features in the app.

The Cisco Technical Support mobile application is also like a virtual library, providing users access to mobile optimized support content including installation and configuration guides, data sheets, command reference guides more than 7,000 products including:

• ASR & ISR Enterprise Routers; CRS Core Routers; Small Business Routers
• Catalyst and Nexus Switches for the Enterprise and Data Center
• Meraki Wireless (Wi-Fi) Access Points and Controllers
• ASA Security Appliances, VPN clients (AnyConnect), and Firewalls
• Collaboration products (WebEx, Telepresence & Video Endpoints, Call Manager, Jabber)
• Data Center products (Nexus Switches, UCS Servers)

What's New in Version 3.16.1:
• "My Notifications" stores your support case related mobile push notifications over the prior 30 days.
• Subscribe to Support Case Trending emails within "Settings" to receive recent trending information observed by TAC related to your Service Request.
• More than 450 Cisco Validated Design docs are now available under "Product Information".
• Minor bug fixes and UI enhancements... after all... the little things matter!

Cisco Technical Support Basic Features - Available to all users:

• Engage with fellow networking professionals on the Cisco Support Communities. Ask and answer questions, gain reputation, and more!
• View product-specific support content for over 7,000 Cisco products
• Access over 1,800 configuration examples and troubleshooting technotes authored by Cisco TAC Engineers
• Receive PSIRT (Security Advisories) and End-of-Life mobile push notifications
• Access to the Cisco Reseller Locator located in Tools
• Bookmark your favorite RSS feeds, and video channels in "My Shortcuts"
• Save content with the Pocket (Read-It-Later) service; go to http://www.getpocket.com/ for information on how to set up this service


Cisco Technical Support Advanced Features - Available to Cisco Support Contract holders:

Support Cases & RMAs:
• View, Edit and Create support cases and track return RMAs
• Access support case notes and attachments (txt, pdf, xls, ppt, doc, and image file types)
• Receive support case updates via mobile push notifications
• Contact your assigned TAC engineer, On-Site Contact, and Field Engineer via phone or email
• Bookmark urgent support cases for easy reference from "My Shortcuts"
• Request case updates, case closure, and reopen cases with a single tap

Support Contract & Product Coverage Information:
• View contract information and set expiration reminders with "My Contracts"
• Use the embedded bar code scanner to easily look up product coverage details by serial number with "Check Device Coverage"
• Validate and update an installation using your current location
• Manage your install base (view EoX, warranty and coverage status) for up to 10,000 devices with "My Devices"
• Access to Contract Renewal, Last Day of Support, and End-of-Life reports in "My Devices"

Bug Search Tool:
• Access to the Bug Search Tool to assist with risk management, product maintenance, and troubleshooting
• Bookmark software bugs for easy access from "My Shortcuts"
• Research Cisco software bugs by product, IOS version, or keyword

Tools:
• Basic SSH/Telnet client for remotely connecting to network devices
• VCS Service Checker
• IPsec Overhead Calculator

Do you have questions or want to provide feedback? Send us an email at: [email protected]

Cisco Technical Support for Android official Trailer

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Cisco Technical Support APK Version History
Request Cisco Technical Support UpdateRequest Update
Cisco Technical Support 3.16.1 for Android 4.1+ APK Download

Version: 3.16.1 (4535) for Android 4.1+ (Jelly Bean, API 16)

Update on: 2016-10-12

Signature: 36790973b24a38b364326468c932acc5b4961f0e Cisco Technical Support 3.16.1(4535) apk safe verified

APK File SHA1: 9d270a51d03d54d0328ce56a8cbd53b496d9f203

What's new: What's New in Version 3.16.1:• "My Notifications" store More...

Download APK(6.0 MB)

Cisco Technical Support 3.16 for Android 4.1+ APK Download

Version: 3.16 (4513) for Android 4.1+ (Jelly Bean, API 16)

Update on: 2016-09-06

Signature: 36790973b24a38b364326468c932acc5b4961f0e Cisco Technical Support 3.16(4513) apk safe verified

APK File SHA1: d1b4c674652761c6c761417991e0bfefdb26c9f5

What's new: What's New in Version 3.16:• Diagnose Jabber issues with the VCS More...

Download APK(6.0 MB)

Cisco Technical Support 3.15.2 for Android 4.1+ APK Download

Version: 3.15.2 (4496) for Android 4.1+ (Jelly Bean, API 16)

Update on: 2016-07-25

Signature: 36790973b24a38b364326468c932acc5b4961f0e Cisco Technical Support 3.15.2(4496) apk safe verified

APK File SHA1: 4773022d8ef55d163fe1a6e42b22d68b580bfff4

What's new: What's New in v3.15.2: Addressing several login issues including:* More...

Download APK(6.0 MB)

Cisco Technical Support 3.15.1 for Android 4.1+ APK Download

Version: 3.15.1 (4485) for Android 4.1+ (Jelly Bean, API 16)

Update on: 2016-07-14

Signature: 36790973b24a38b364326468c932acc5b4961f0e Cisco Technical Support 3.15.1(4485) apk safe verified

APK File SHA1: 857085cbb01dde1a97bd7292525cf18c92a00b62

What's new: What's New in v3.15.1: * Switched to native notifications to minim More...

Download APK(6.0 MB)

Cisco Technical Support 3.15 for Android 4.1+ APK Download

Version: 3.15 (4465) for Android 4.1+ (Jelly Bean, API 16)

Update on: 2016-06-21

Signature: 36790973b24a38b364326468c932acc5b4961f0e Cisco Technical Support 3.15(4465) apk safe verified

APK File SHA1: e5a666c2d419d921d18bdaa536402c2c1920d2a5

What's new: What's New in Version 3.15:• Cisco Support Communities is back! • More...

Download APK(6.0 MB)

Cisco Technical Support 3.14 for Android 4.1+ APK Download

Version: 3.14 (4403) for Android 4.1+ (Jelly Bean, API 16)

Update on: 2016-04-18

Signature: 36790973b24a38b364326468c932acc5b4961f0e Cisco Technical Support 3.14(4403) apk safe verified

APK File SHA1: 2fa294c74b1c207c6495070a178c97346f405d25

What's new: What's New in Version 3.14:• UI/UX updates including a new look, More...

Download APK(5.5 MB)

Cisco Technical Support 3.13.1 for Android 4.1+ APK Download

Version: 3.13.1 (4380) for Android 4.1+ (Jelly Bean, API 16)

Update on: 2016-03-11

Signature: 36790973b24a38b364326468c932acc5b4961f0e Cisco Technical Support 3.13.1(4380) apk safe verified

APK File SHA1: e6c9ea4524888cd20e98be5e7a5322e71bc58532

What's new: "What's New" in Version 3.13.1• Added SSH/Telnet Client More...

Download APK(5.2 MB)

Cisco Technical Support 3.13 for Android 4.1+ APK Download

Version: 3.13 (4341) for Android 4.1+ (Jelly Bean, API 16)

Update on: 2015-12-14

Signature: 36790973b24a38b364326468c932acc5b4961f0e Cisco Technical Support 3.13(4341) apk safe verified

APK File SHA1: d41489016b297169c7062e0da20d2d9a36bb016f

What's new: "What's New" in Version 3.13• New Tools: IPSEC Overhead More...

Download APK(5.2 MB)

Cisco Technical Support 3.12.2 for Android 4.0.3+ APK Download

Version: 3.12.2 (4300) for Android 4.0.3+ (Ice Cream Sandwich MR1, API 15)

Update on: 2015-10-07

Signature: 36790973b24a38b364326468c932acc5b4961f0e Cisco Technical Support 3.12.2(4300) apk safe verified

APK File SHA1: bb44960a6522a0d4664c50c5e4cc5b64b2e98a1d

What's new: What's New in Version 3.12.2• TAC Support Doc Enhancements • Bug More...

Download APK(4.9 MB)

Cisco Technical Support 3.12.1 for Android 4.0.3+ APK Download

Version: 3.12.1 (4271) for Android 4.0.3+ (Ice Cream Sandwich MR1, API 15)

Update on: 2015-09-04

Signature: 36790973b24a38b364326468c932acc5b4961f0e Cisco Technical Support 3.12.1(4271) apk safe verified

APK File SHA1: cfc0cd49892b8ef8feca7a5487b2552ae037e164

What's new: What's New in Version 3.12.1:• Made several backend enhancements More...

Download APK(4.9 MB)

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