Philips Lighting FFA icon

Philips Lighting FFA APK

  • Author:

    GladMinds_Apps

  • Latest Version:

    1.0.19

  • Publish Date:

    2017-12-22

The description of Philips Lighting FFA

Philips Lighting Field Force Automation Application (FFA) is an android application for Philips Service Technicians to capture field service information in real time or offline using mobile phones. The captured field service information is transferred immediately to back-end systems through wireless connectivity (Wi-Fi, 3G/4G with GPS). This instant capture of service information reduces time delays, avoids manual double entry data errors and enhances field force productivity. This field service force application provides a simple, usable, user interface for the mobile, and data transfer of the information captured at Customer Site.

From service operations perspective, availability of field information in near real time allows a business to plan delivery schedules, reduce inventory, assign, monitor and track the customer complaints, by effectively tracking the assigned service technician. Field force automation is seen as beneficial to businesses in regard of customer relations, maintaining skills among the field workforce, identifying and bringing in efficiency in the size of the workforce.


The Mobile APP provides Service Technician:

1. necessary inputs to review customer complaint information before starting the service.

2. provides access to field technician relevant features like; journey map, one-touch contact calling, job description and report review.

3. Scheduled and assigned complaint are provided in real time, and displayed for associated set of actions to include accept, reject with comments, report, complaint based status updates, observations capture accompanied by soft billing and capture details on conclusions with customer satisfaction score, customer and service technician signatures, field information report, field failure photos, barcodes and parts/services usage.

Service Technician also gets a view of an interactive search for products and parts based on 12NC and Product/Part Description and also view history of previous field complaints.

Service Technicians needs to be registered/subscribed by their reporting Service Partner Branch Manager.

For implementation queries & other assistance, please mail us at Philips E-MAIL ID or Call us at Philips Contact Center Number.

Note: This application meant for users from India.

Thank you for downloading Philips Lighting Service - FFA
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Philips Lighting FFA APK Version History
Request Philips Lighting FFA UpdateRequest Update
Philips Lighting FFA 1.0.19 for Android 4.0.3+ APK Download

Version: 1.0.19 (23) for Android 4.0.3+ (Ice Cream Sandwich MR1, API 15)

Update on: 2017-12-22

Signature: d0ddfa0debe75441d094ee16b820162fba03e47b Philips Lighting FFA 1.0.19(23) apk safe verified

APK File SHA1: 0d72cce0634a215ba95f4432c880049b2e6a0fcf

Download APK(22.9 MB)

Philips Lighting FFA 1.0.8 for Android 4.0.3+ APK Download

Version: 1.0.8 (11) for Android 4.0.3+ (Ice Cream Sandwich MR1, API 15)

Update on: 2017-05-14

Signature: d0ddfa0debe75441d094ee16b820162fba03e47b Philips Lighting FFA 1.0.8(11) apk safe verified

APK File SHA1: 79b252c4cefc0d161572992377177b4c2229855e

Download APK(23.3 MB)

Philips Lighting FFA 1.0.5 for Android 4.0.3+ APK Download

Version: 1.0.5 (8) for Android 4.0.3+ (Ice Cream Sandwich MR1, API 15)

Update on: 2017-04-10

Signature: d0ddfa0debe75441d094ee16b820162fba03e47b Philips Lighting FFA 1.0.5(8) apk safe verified

APK File SHA1: be2e96c7a0db293861f601a6716c3be90883dfb0

Download APK(23.0 MB)

Philips Lighting FFA 1.0.4 for Android 4.0.3+ APK Download

Version: 1.0.4 (7) for Android 4.0.3+ (Ice Cream Sandwich MR1, API 15)

Update on: 2017-01-29

Signature: d0ddfa0debe75441d094ee16b820162fba03e47b Philips Lighting FFA 1.0.4(7) apk safe verified

APK File SHA1: 9844e7b5b191566bd90d279af828ade9a20a1d7d

Download APK(22.9 MB)

Philips Lighting FFA 1.0.3 for Android 4.0.3+ APK Download

Version: 1.0.3 (6) for Android 4.0.3+ (Ice Cream Sandwich MR1, API 15)

Update on: 2016-11-29

Signature: d0ddfa0debe75441d094ee16b820162fba03e47b Philips Lighting FFA 1.0.3(6) apk safe verified

APK File SHA1: d396478fd095a2811e48df6b6415538770c627c4

Download APK(12.9 MB)

Philips Lighting FFA 1.0.2 for Android 4.0.3+ APK Download

Version: 1.0.2 (5) for Android 4.0.3+ (Ice Cream Sandwich MR1, API 15)

Update on: 2016-11-05

Signature: d0ddfa0debe75441d094ee16b820162fba03e47b Philips Lighting FFA 1.0.2(5) apk safe verified

APK File SHA1: 1321f073547cf5a7f0025963d90521962a95a75d

Download APK(12.8 MB)

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