OneWorkforce Mobile is a state-of-the-art mobile app for Android, that allows you to real-time monitor your contact center activity anywhere and anytime.
Follow your services and agents, compare real and planned indicators and always keep track of your SLA… while away from the contact center.
It is possible to analyze several KPIs (Service Level, Demand, Answered, Abandon Rate, Average Service Time, Agents and Average Speed of Answer) and visualize each KPI chart detail in daily or 15 minute intervals.
All the real time KPIs can be compared to their planned counterparts to immediately identity deviations.
Versi Terbaru
1.2.1Dimuat naik oleh
Ben Cheng
Memerlukan Android
Android 2.1+
Category
PERCUMA Perniagaan APLIKASIPenilaian Kandungan
Everyone
Laporkan
Tandai sebagai tidak sesuaiLast updated on Aug 11, 2016
Minor bug fixes and improvements. Install or update to the newest version to check it out!
APKPure - Sebuah gedung aplikasi berbilang platform yang tertumpu terutamanya pada Android, menyediakan kandungan berkaitan aplikasi yang meluas. Temui aplikasi yang anda mahukan dengan lebih mudah, pantas, dan selamat, dengan muat turun dan pemasangan yang cepat dan cekap.
