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MobileSupport

RemoteCall
7.0.1.4 (Build 361) for Android

The description of MobileSupport

Rsupport’s ‘MobileSupport – RemoteCall’ application allows support representatives to remotely access customers’ mobile devices to identify and resolve issues in real-time. With ‘MobileSupport – RemoteCall’, support representatives are able to provide secure and reliable support without having to have the customer visit a support center.

[Key Features]

1. Screen Control
View and control customers' mobile devices in real-time to collaboratively identify and resolve issues.

2. On-screen Drawing
Mark important areas for the customer to see to communicate certain points more clearly.

3. Text Chat
MobileSupport – RemoteCall’s in-app chat feature allows customers and support representatives to conveniently communicate with each other during support sessions.

4. Simple Connection
Getting connected is easy. All the customer needs to do is enter the 6-digit connection code provided by the support representative.

[Receiving Mobile Device Support - Customers]

1. Download, install, and then launch the ‘MobileSupport’ application.
2. Enter the 6-digit connection code provided by the support representative, then click ‘OK’.
3. Engage in real-time video support.
4. Close the application once video support session has ended.

* Android OS 4.0~6.0 Recommended
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MobileSupport 7.0.1.4 (Build 361) Update

2020-10-26
v7.0.1.4 (Build 361) : Oct 22, 2020

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Additional Information

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Previous versions
  • V7.0.1.4 (Build 361) 19.7 MB APK

    MobileSupport

    2020-10-26

    MobileSupport 7.0.1.4 (Build 361) (361)

    Update on: 2020-10-26

    Uploaded by: David Sumargo

    Requires Android: Android 4.0+ (Ice Cream Sandwich, API 14)

    Signature: b83fc5f2adc8b6c7a269d6695f8dd45491b273cb MobileSupport 7.0.1.4 (Build 361)(361) safe verified

    Screen DPI: 120-640dpi

    Architecture: arm64-v8a, armeabi-v7a, x86, x86_64

    File SHA1: 729a700b7e65f471a6facb233d4f00e00670e97b

    File Size: 19.7 MB

    What's new:

    Download

  • V6.0.27.9 (Build 355) 19.4 MB APK

    MobileSupport

    2020-04-14

    MobileSupport 6.0.27.9 (Build 355) (355)

    Update on: 2020-04-14

    Uploaded by: Mahdi Mohammed

    Requires Android: Android 4.0+ (Ice Cream Sandwich, API 14)

    Signature: b83fc5f2adc8b6c7a269d6695f8dd45491b273cb MobileSupport 6.0.27.9 (Build 355)(355) safe verified

    Screen DPI: 120-640dpi

    Architecture: arm64-v8a, armeabi-v7a, x86, x86_64

    File SHA1: bf203d4e56896c5a76403f4298e5e67037c8d24f

    File Size: 19.4 MB

    What's new:

    Download

  • V6.0.26.3 (Build 346) 19.4 MB APK

    MobileSupport

    2020-01-08

    MobileSupport 6.0.26.3 (Build 346) (346)

    Update on: 2020-01-08

    Uploaded by: Mahdi Mohammed

    Requires Android: Android 4.0+ (Ice Cream Sandwich, API 14)

    Signature: b83fc5f2adc8b6c7a269d6695f8dd45491b273cb MobileSupport 6.0.26.3 (Build 346)(346) safe verified

    Screen DPI: 120-640dpi

    Architecture: arm64-v8a, armeabi-v7a, x86, x86_64

    File SHA1: f1b48a68943eba526efe27a2d4687fc43b39117e

    File Size: 19.4 MB

    What's new:

    Download

  • V6.0.26.2 (Build 344) 19.4 MB APK

    MobileSupport

    2019-12-22

    MobileSupport 6.0.26.2 (Build 344) (344)

    Update on: 2019-12-22

    Uploaded by: Rhea Garcia Macalalad

    Requires Android: Android 4.0+ (Ice Cream Sandwich, API 14)

    Signature: b83fc5f2adc8b6c7a269d6695f8dd45491b273cb MobileSupport 6.0.26.2 (Build 344)(344) safe verified

    Screen DPI: 120-640dpi

    Architecture: arm64-v8a, armeabi-v7a, x86, x86_64

    File SHA1: 8b6f61384abe488595027ad3fc3b41df87d6538d

    File Size: 19.4 MB

    What's new:

    Download

  • V6.0.23.4 (Build 338) 14.4 MB APK

    MobileSupport

    2018-12-19

    MobileSupport 6.0.23.4 (Build 338) (338)

    Update on: 2018-12-19

    Uploaded by: Mouhammad Khazaal

    Requires Android: Android 4.0+ (Ice Cream Sandwich, API 14)

    Signature: b83fc5f2adc8b6c7a269d6695f8dd45491b273cb MobileSupport 6.0.23.4 (Build 338)(338) safe verified

    Screen DPI: 120-480dpi

    Architecture: armeabi, armeabi-v7a, x86

    File SHA1: 2efd4a4683a9129f3e6fc9eb09ea5d74c3854176

    File Size: 14.4 MB

    What's new:

    Download

  • V6.0.22.2 (Build 334) 14.2 MB APK

    MobileSupport

    2018-10-31

    MobileSupport 6.0.22.2 (Build 334) (334)

    Update on: 2018-10-31

    Uploaded by: Mahdi Mohammed

    Requires Android: Android 4.0+ (Ice Cream Sandwich, API 14)

    Signature: b83fc5f2adc8b6c7a269d6695f8dd45491b273cb MobileSupport 6.0.22.2 (Build 334)(334) safe verified

    Screen DPI: 120-480dpi

    Architecture: armeabi, armeabi-v7a, x86

    File SHA1: b83eccbf82af2b94e17ea6e3d74931bfeff0efbf

    File Size: 14.2 MB

    What's new:

    Download

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