MobileSupport - RemoteCall icon

MobileSupport - RemoteCall APK

  • Author:

    RSUPPORT Co., Ltd.

  • Latest Version:

    6.0.20.9 (Build 328)

  • Publish Date:

    2018-05-11

The description of MobileSupport - RemoteCall

Rsupport’s ‘MobileSupport – RemoteCall’ application allows support representatives to remotely access customers’ mobile devices to identify and resolve issues in real-time. With ‘MobileSupport – RemoteCall’, support representatives are able to provide secure and reliable support without having to have the customer visit a support center.

[Key Features]

1. Screen Control
View and control customers' mobile devices in real-time to collaboratively identify and resolve issues.

2. On-screen Drawing
Mark important areas for the customer to see to communicate certain points more clearly.

3. Text Chat
MobileSupport – RemoteCall’s in-app chat feature allows customers and support representatives to conveniently communicate with each other during support sessions.

4. Simple Connection
Getting connected is easy. All the customer needs to do is enter the 6-digit connection code provided by the support representative.

[Receiving Mobile Device Support - Customers]

1. Download, install, and then launch the ‘MobileSupport’ application.
2. Enter the 6-digit connection code provided by the support representative, then click ‘OK’.
3. Engage in real-time video support.
4. Close the application once video support session has ended.

* Android OS 4.0~6.0 Recommended
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What's new

2018-05-14
v6.0.20.9(Build 328) : May 11, 2018

v6.0.20.8(Build 327) : April 23, 2018

v6.0.17.2(Build 318) : August 28, 2017

v6.0.16.3(Build 316) : July 25, 2017

v6.0.16.2(Build 315) : July 25, 2017

v6.0.14.2(Build 310) : November 28, 2016

v6.0.13.1(Build 308) : November 1, 2016

v1.2.17.7(Build 307) : October 5, 2016

v1.2.15.3(Build 297) : May 25.2016

v1.2.12.8(Build 286) : December 14.2015

v1.2.12.2(Build 280) : October 14, 2015

v1.2.11.5(Build 278) : September 29, 2015
...
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MobileSupport - RemoteCall APK Version History
Request MobileSupport - RemoteCall UpdateRequest Update
MobileSupport - RemoteCall 6.0.20.9 (Build 328) for Android 4.0+ APK Download

Version: 6.0.20.9 (Build 328) (328) for Android 4.0+ (Ice Cream Sandwich, API 14)

Update on: 2018-05-14

Signature: b83fc5f2adc8b6c7a269d6695f8dd45491b273cb MobileSupport - RemoteCall 6.0.20.9 (Build 328)(328) apk safe verified

APK File SHA1: a8ccf588ca1a83c9d3f13eaba36bae431b0a605c

What's new: v6.0.20.9(Build 328) : May 11, 2018 v6.0.20.8(Build 327) : April 23, 2 More...

Download APK(13.4 MB)

MobileSupport - RemoteCall 6.0.20.8 (Build 327) for Android 4.0+ APK Download

Version: 6.0.20.8 (Build 327) (327) for Android 4.0+ (Ice Cream Sandwich, API 14)

Update on: 2018-04-23

Signature: b83fc5f2adc8b6c7a269d6695f8dd45491b273cb MobileSupport - RemoteCall 6.0.20.8 (Build 327)(327) apk safe verified

APK File SHA1: 94bcceb5535d0972ba62136f0fa4a03bcb4539fd

What's new: v6.0.20.8(Build 327) : April 23, 2018 v6.0.17.2(Build 318) : August 28 More...

Download APK(13.4 MB)

MobileSupport - RemoteCall 6.0.17.2 (Build 318) for Android 2.3.2+ APK Download

Version: 6.0.17.2 (Build 318) (318) for Android 2.3.2+ (Gingerbread, API 9)

Update on: 2017-08-29

Signature: b83fc5f2adc8b6c7a269d6695f8dd45491b273cb MobileSupport - RemoteCall 6.0.17.2 (Build 318)(318) apk safe verified

APK File SHA1: b62d5861d4bb873cb0145cb4a07c684a9cfc9cd3

What's new: v6.0.17.2(Build 318) : August 28, 2017 v6.0.16.3(Build 316) : July 25, More...

Download APK(12.5 MB)

MobileSupport - RemoteCall 6.0.16.3 (Build 316) for Android 2.1+ APK Download

Version: 6.0.16.3 (Build 316) (316) for Android 2.1+ (Eclair MR1, API 7)

Update on: 2017-08-01

Signature: b83fc5f2adc8b6c7a269d6695f8dd45491b273cb MobileSupport - RemoteCall 6.0.16.3 (Build 316)(316) apk safe verified

APK File SHA1: 9374ec8843e5a971fbb8387df2273a9f3f2173de

What's new: v6.0.16.3(Build 316) : July 25, 2017 v6.0.16.2(Build 315) : July 25, 2 More...

Download APK(14.1 MB)

MobileSupport - RemoteCall 6.0.15.2 (Build 313) for Android 2.1+ APK Download

Version: 6.0.15.2 (Build 313) (313) for Android 2.1+ (Eclair MR1, API 7)

Update on: 2017-05-02

Signature: b83fc5f2adc8b6c7a269d6695f8dd45491b273cb MobileSupport - RemoteCall 6.0.15.2 (Build 313)(313) apk safe verified

APK File SHA1: 2f2fe9b138b0c29efe7a8ab33eae647bf0bb5f51

Download APK(14.2 MB)

MobileSupport - RemoteCall 6.0.14.2 (Build 310) for Android 2.1+ APK Download

Version: 6.0.14.2 (Build 310) (310) for Android 2.1+ (Eclair MR1, API 7)

Update on: 2016-11-29

Signature: b83fc5f2adc8b6c7a269d6695f8dd45491b273cb MobileSupport - RemoteCall 6.0.14.2 (Build 310)(310) apk safe verified

APK File SHA1: f9abe87f03eb34bf918471e34fefd72da4788d8a

What's new: v6.0.14.2(Build 310) : November 28, 2016v6.0.13.1(Build 308) : Novembe More...

Download APK(14.2 MB)

MobileSupport - RemoteCall 6.0.13.1 (Build 308) for Android 2.1+ APK Download

Version: 6.0.13.1 (Build 308) (308) for Android 2.1+ (Eclair MR1, API 7)

Update on: 2016-11-01

Signature: b83fc5f2adc8b6c7a269d6695f8dd45491b273cb MobileSupport - RemoteCall 6.0.13.1 (Build 308)(308) apk safe verified

APK File SHA1: cc97071fb1998e8dbb06e8928c37483c495318d0

What's new: v6.0.13.1(Build 308) : November 1, 2016v1.2.17.7(Build 307) : October More...

Download APK(14.7 MB)

MobileSupport - RemoteCall 1.2.17.7 (Build 307) for Android 2.1+ APK Download

Version: 1.2.17.7 (Build 307) (307) for Android 2.1+ (Eclair MR1, API 7)

Update on: 2016-10-05

Signature: b83fc5f2adc8b6c7a269d6695f8dd45491b273cb MobileSupport - RemoteCall 1.2.17.7 (Build 307)(307) apk safe verified

APK File SHA1: a4b3c0f0c36c409ca6973739b3dbe817124e56b8

What's new: v1.2.17.7(Build 307) : October 5, 2016v1.2.15.3(Build 297) : May 25.20 More...

Download APK(12.8 MB)

MobileSupport - RemoteCall 1.2.15.3 (Build 297) for Android 2.1+ APK Download

Version: 1.2.15.3 (Build 297) (297) for Android 2.1+ (Eclair MR1, API 7)

Update on: 2016-05-28

Signature: b83fc5f2adc8b6c7a269d6695f8dd45491b273cb MobileSupport - RemoteCall 1.2.15.3 (Build 297)(297) apk safe verified

APK File SHA1: 3bb1dec7f91886081dcd8d6a52678a99e2901fc0

What's new: v1.2.15.3(Build 297) : May 25.2016v1.2.12.8(Build 286) : December 14.2 More...

Download APK(10.7 MB)

MobileSupport - RemoteCall 1.2.12.8 (Build 286) for Android 2.1+ APK Download

Version: 1.2.12.8 (Build 286) (286) for Android 2.1+ (Eclair MR1, API 7)

Update on: 2015-12-14

Signature: b83fc5f2adc8b6c7a269d6695f8dd45491b273cb MobileSupport - RemoteCall 1.2.12.8 (Build 286)(286) apk safe verified

APK File SHA1: 8319238b13953c89c1a6a27260584d48172e9871

What's new: v1.2.12.8(Build 286) : December 14.2015v1.2.12.2(Build 280) : October More...

Download APK(10.5 MB)

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