RouteTrak

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RouteTrak™ Proof of Delivery

Missed deliveries and misrouted shipments waste time and money. RouteTrak, the signature capture and proof of delivery solution from ECi Software Solutions, provides electronic delivery confirmation and helps improve delivery efficiency.

Using RouteTrak is simple:

• Download manifest data from your system to the handheld unit.

• Handheld unit contains complete delivery information (customer name, address, etc.) for each stop.

• At delivery, driver confirms piece count. RouteTrak captures an electronic signature with automatic time and date stamp. RouteTrak generates alerts for incorrect packages or unit counts.

• Wirelessly synchronize RouteTrak. Delivery information — signature, unit counts, etc. — is uploaded to the server, where it becomes available to everyone in your organization.

Customer Service and Cost Savings

RouteTrak can significantly improve customer service while reducing operational costs.

• Improve delivery accuracy

• Eliminate delivery paperwork and the associated costs — multi-part forms, filing, storage, etc.

• Avoid billing disputes — confirm deliveries without searching for paperwork

• Reduce return trips by identifying potential delivery errors

• Delivery information becomes available throughout your company immediately as drivers upload delivery confirmations.

Delivery Automation

RouteTrak replaces unwieldy clipboards with handheld units that provide drivers with delivery information and capture signatures for confirmation.

• Download delivery manifests by assigned route

• Group deliveries by address or sort code

• Combine multiple manifest entries to a customer for a single signature

• Confirm counts at delivery

• Warnings for delivery discrepancies

• Option to enter recipient names at delivery

• Capture digital signatures at delivery

• Records date and time, piece count and recipient name for each delivery

Management and Reporting

RouteTrak includes a management console that provides complete access to uploaded delivery information for verification, route analysis and reporting.

• Assign specific routes to each handheld unit

• Automatic download and retrieval of delivery information to/from handheld units

• Download routes to multiple handhelds for load balancing or to cover for out-of-service vehicles

• View completed and outstanding deliveries

• Analyze driver performance

• Generate reports for management and analysis

• Export delivery information to spreadsheets, databases or other applications