IG CRM

IG CRM helps business teams manage customer conversations from one secure mobile workspace.

Sign in with your organization account to view assigned chats, switch between connected business numbers, respond to customers, send media, and keep conversations organized with templates and quick replies.

Key features:

• Manage active, unread, unassigned, and archived chats

• Switch between connected business numbers

• Send text, images, videos, documents, and voice notes

• Use approved templates for new conversations

• Create, edit, and use quick replies

• Reply to specific messages with clear context

• Search and filter conversations by customer, number, tag, date, or message content

• Assign conversations to team members

• Receive notifications for new customer messages

IG CRM is built for authorized business users. An active account from your organization is required to use the app.