Unexus Supervisor

Real-time insight of agent and queue including status,statistics and graphs

The Supervisor application is an indispensable tool for managers and supervisors to monitor and manage the organization. Supervisor always has real-time visibility on the status of the contact center.

Some of the features of Supervisor app are:

--Average waiting time

--Number of people in the queue

--Average call time

--Real time status

--Graphical representation for quick lookup