Unexus Supervisor

ステータス、統計やグラフなどのエージェントとキューのリアルタイムの洞察

The Supervisor application is an indispensable tool for managers and supervisors to monitor and manage the organization. Supervisor always has real-time visibility on the status of the contact center.

Some of the features of Supervisor app are:

--Average waiting time

--Number of people in the queue

--Average call time

--Real time status

--Graphical representation for quick lookup