This app communicates directly with dialer to make calls and after call completion it sends call status, duration and recordings* back to Tentacle.
Some Tentacle Features:
• Focused calling, work flow and standard dispositions ensure consistent calling, with a drastic increase in number of calls per agent per shift.
• Two minute setup! No hardware or software installation required.
• Monitor efficiencies of Campaigns/Lists real-time.
• Only single active record available for calling agent – no risk of holistic data exposure.
• Monitor agents and know whose leads never mature. Prioritize leads that are more likely to close.
• Convenient tools like Time Scheduler & Status Alerts.
• Allocate/Reallocate calls or follow-ups.
• Access from Smartphone, Laptop or Tablet, Tentacle works on your current device and lets you easily work your lists wherever you are.
• Call Recording*
* Call recording works on selected devices.