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Spiceworks - Help Desk icon

Spiceworks - Help Desk

3.3.20 for Android

The description of Spiceworks - Help Desk

Manage "Everything IT" - Anywhere.
Take your IT network, help desk tickets(cloud or local) and users with you wherever you go! With Spiceworks - Help Desk, Spiceworks users have the info they need to do their IT jobs – at their fingertips. See devices, work help desk tickets, access user info, read IT discussions, and more.

Used by over 1 million IT pros worldwide, Spiceworks free IT management app & online community simplifies “everything IT” about the IT workday. From network inventory, monitoring & mapping to help desk, vendor ratings & reviews and more, Spiceworks delivers everything an IT pro needs to get their daily grind done. All for free.

Spiceworks Mobile for IT Pros.

VIEW YOUR NETWORK INVENTORY & ISSUES*
- See all the hardware and it's details on your network
- Identify if any issues exist with your assets
- Open a ticket for any assets that need attention

RUN YOUR HELPDESK & TEND TO YOUR TICKETS
- See and respond to all of your trouble tickets
- Create new tickets, close and re-open existing ones
- Add and edit ticket description and details
- Assign tickets and set priorities, due date & more

GET A FULL PICTURE OF YOUR END-USERS*
- Quickly get contact info for your end users
- View and update important user details (Active Directory)
- Take and upload pictures of users to their profiles


Get Started with On Premise setup in 2 Easy Steps:
1) Get the latest version of Spiceworks' desktop app at http://www.spiceworks.com.
2) Come on back here & install Spiceworks Mobile


Permissions
We require several permissions on your Android device to operate properly. Here is the list and why we need them.

Network communication
full Internet access - your Spiceworks installation and the Spiceworks community are accessed through the internet.

Phone calls
read phone state and identity - from the people view, when making a call, we need to know if the phone is busy already.

System tools
retrieve running applications - lets us verify if a task has already been started so we have only one instance of activity at a time, and also lets us restart if we run into an unexpected issue.


*Network and inventory features currently available with On Premise version only.
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Spiceworks - Help Desk 3.3.20 Update

2019-07-17
Minor bugs fixed

Spiceworks - Help Desk Tags

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Additional Information

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Previous versions
  • V3.3.20 12.4 MB APK

    Spiceworks - Help Desk

    2019-07-17

    Spiceworks - Help Desk 3.3.20 (118)

    Update on: 2019-07-17

    Uploaded by: Youssef Mohamed Watany

    Requires Android: Android 4.0.3+ (Ice Cream Sandwich MR1, API 15)

    Signature: 90a35a11a12d1cf045966deed66ae803cacf67ab Spiceworks - Help Desk 3.3.20(118) safe verified

    Screen DPI: 120-640dpi

    Architecture: universal

    File SHA1: 3fb10d376d7681c8cb390b33473e4d3bf45e8920

    File Size: 12.4 MB

    What's new:

    Download

  • V3.3.19 12.4 MB APK

    Spiceworks - Help Desk

    2019-07-11

    Spiceworks - Help Desk 3.3.19 (117)

    Update on: 2019-07-11

    Uploaded by: Ajay Saini Ajay

    Requires Android: Android 4.0.3+ (Ice Cream Sandwich MR1, API 15)

    Signature: 90a35a11a12d1cf045966deed66ae803cacf67ab Spiceworks - Help Desk 3.3.19(117) safe verified

    Screen DPI: 120-640dpi

    Architecture: universal

    File SHA1: afc7f44d55a5225039d08fa64e75eccb1963f752

    File Size: 12.4 MB

    What's new:

    Download

  • V3.3.15 12.4 MB APK

    Spiceworks - Help Desk

    2019-05-15

    Spiceworks - Help Desk 3.3.15 (113)

    Update on: 2019-05-15

    Uploaded by: GhøFran Èch

    Requires Android: Android 4.0.3+ (Ice Cream Sandwich MR1, API 15)

    Signature: 90a35a11a12d1cf045966deed66ae803cacf67ab Spiceworks - Help Desk 3.3.15(113) safe verified

    Screen DPI: 120-640dpi

    Architecture: universal

    File SHA1: 1fec39b7206132867eb5cfdf8c890395a98f6097

    File Size: 12.4 MB

    What's new:

    Download

  • V3.3.14 12.4 MB APK

    Spiceworks - Help Desk

    2019-03-24

    Spiceworks - Help Desk 3.3.14 (112)

    Update on: 2019-03-24

    Uploaded by: Youssef Mohamed Watany

    Requires Android: Android 4.0.3+ (Ice Cream Sandwich MR1, API 15)

    Signature: 90a35a11a12d1cf045966deed66ae803cacf67ab Spiceworks - Help Desk 3.3.14(112) safe verified

    Screen DPI: 120-640dpi

    Architecture: universal

    File SHA1: 08a4d8dec5d247a0e50223240b746a862e3479cf

    File Size: 12.4 MB

    What's new:

    Download

  • V3.3.13 12.2 MB APK

    Spiceworks - Help Desk

    2018-12-20

    Spiceworks - Help Desk 3.3.13 (111)

    Update on: 2018-12-20

    Uploaded by: Youssef Mohamed Watany

    Requires Android: Android 4.0.3+ (Ice Cream Sandwich MR1, API 15)

    Signature: 90a35a11a12d1cf045966deed66ae803cacf67ab Spiceworks - Help Desk 3.3.13(111) safe verified

    Screen DPI: 120-640dpi

    Architecture: universal

    File SHA1: 3060baa7cbf48720fbcc1469faa3701f19b7ec52

    File Size: 12.2 MB

    What's new:

    Download

  • V3.3.12 10.6 MB APK

    Spiceworks - Help Desk

    2018-11-02

    Spiceworks - Help Desk 3.3.12 (110)

    Update on: 2018-11-02

    Uploaded by: GhøFran Èch

    Requires Android: Android 4.0.3+ (Ice Cream Sandwich MR1, API 15)

    Signature: 90a35a11a12d1cf045966deed66ae803cacf67ab Spiceworks - Help Desk 3.3.12(110) safe verified

    Screen DPI: 120-640dpi

    Architecture: universal

    File SHA1: 0c6d845eaebf92d54593295c869f9450feae82ca

    File Size: 10.6 MB

    What's new:

    Download

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