Learning what your customers like and don't like about your products and services can be difficult, time consuming and often very expensive. Furthermore, disgruntled customers often don't give feedback and instead choose to silently start using a rival service or product.
Satisfaction Kiosk helps to identify and resolve potential problems before it's too late.
Make your customers feel valued by showing them that you care about their views and that they are helping to shape the products and services your business provides.
Satisfaction Kiosk helps deliver tangible data for making better business decisions and a better experience for your customers.
(Satisfaction Kiosk is a reworked version of my Friends and Family Test app (FFT). The FFT app is aimed for use within National Health Service organisations in England, collecting patient responses to a simple question: "How likely are you to recommend our service to friends and family if they needed similar care or treatment?".)
Designed to be run on large screen tablet devices (e.g. with a 10” display) near to an exit point or in a reception area, this app includes the following features:
★ Ask up to 9 questions
★ Kiosk Mode
★ Patients can leave a text comment
★ Remotely view responses and configure question text/images/logo via Dropbox
★ Automatic uploads to Dropbox
★ Password protected hidden administration menu
★ Customise survey question text and button text/image
★ Play a video to attract customers to the device
★ Export data as CSV
★ Add your own logo and background image
★ No monthly fees!
★ Current supported Android OS languages: English, French, Spanish, Italian, Finnish, Swedish, Hebrew, Polish, Greek, Indonesian, Arabic, Russian, German, Slovak, Czech, Bulgarian, Hungarian. Contact me if you would like more adding!
Please note: Because this app stores response data securely within the device, should the device become damaged or the app is uninstalled, your response data will be lost. Remember to export your response data regularly using the in-app features!