ROM Nidek

Use augmented reality to provide remote support

R.O.M. NIDEK is an intuitive app, easy to use, lightweight, perfect for clients and field technicians who need real-time assistance and immediate and effective support.

It adapts perfectly to all Android versions for smartphones or tablets and allows you to receive assistance at any time, putting you in touch with an expert who, through a live video session, can see the problem through his or her office camera, try to solve it or give you precise instructions on how to act.

You can use this App for:

- Easily connect to R.O.M. NIDEK to get remote support

- Register for the service also through your Google account

Features:

- Through your smartphone or tablet, the operator can see your problem directly

- You can contact the company by phone and connect with a session number to the operator

- You can contact the company with the app by entering the operator's queue

- You can express your opinion on the level of assistance received

- R.O.M. NIDEK records the received assistance and you will always have the history updated

Fast guide:

1. Install this App

2. Call the company that needs assistance and tell the operator the session number

3. Register for the service or through your Google account, select the company, connect