Livecare Support LiveLet

Livecare Support is a professional software platform that enables operators to remotely connect to your devices to solve technical issues, configure applications, and provide real-time support wherever you are.

During your remote assistance session, the operator has access to a complete file transfer application that allows to send and receive files and folders in both directions to better assist. This means he can quickly share documents and data without interrupting the support session, making collaboration between you and the support operator smooth and efficient.

Connecting to receive assistance couldn't be simpler. There's no complex configuration required and no technical knowledge needed. You just need to enter the session code provided by your support operator, press connect, and within seconds you'll be receiving professional assistance. Once connected, the operator can view and control your device to diagnose and resolve your issue in real-time.

Quick guide

1. Install the app.

2. Insert the session code the operator will give to you and press CONNECT.

Want to know more? Contact us at sales@livecare.it