RCRM

1.Customer Management – Track and manage customer accounts and service plans.

2.Billing & Invoicing – Automated invoicing, payment tracking, and reminders.

3.Support Ticketing System – Efficient issue tracking and resolution for customer support.

4.Internet Service Management – Monitor bandwidth usage, activations, and network health.

5.IPTV & OTT Integration – Provide free IPTV and OTT services to customers.

6.Automated Alerts & Notifications – Send real-time updates for payments, service issues, and promotions.

7.Self-Service Customer Portal – Customers can manage accounts, pay bills, and raise support requests.

8.Reporting & Analytics – Detailed insights on revenue, user activity, and service performance.

9.Multi-User Role Management – Assign access levels and permissions for different team members.

10.Mobile & Web Access – Manage ISP operations anytime via a responsive web and mobile interface.