Protection

This App is offered to Protection beneficiaries and providers

Protection mobile application has been updated to serve you the following:

• Search your medical network & nearest medical providers to your location.

• Mark your preferred medical providers.

• Access your E-card (digital card)

• Check your benefits & policy

• Review and manage all your dependents related information

• Request your services/approvals & track them

• Receive immediate notifications for your requests & its status

• Monitor your utilization & review your medical history

• Submit your reimbursement claims/requests & track their progress

• Submit any complaints or suggestions

• Request a Doctor’s appointment

• Request Medication Delivery

How to register to your app?

You will need to sign up with your registered mobile number within Protection’s database. You can register/edit your mobile number through your company’s HR team or by sending an email to support@protection-kw.com using your corporate’s business email. This is a mandatory step to be able to use our app since it will grant you access to all your confidential medical data.

Medical Facility lookup

• Nearby Providers on Map

• Location Search on Map

• Smart Search

• Advanced Search

• Favorite Providers

E-Card

• Beneficiary Electronic Medical Card

Approvals Management

• Request Approval directly from the mobile app (In-Patient and Out-Patient)

• Track Approval Requests

• Receive Notifications for processed approvals

• Check Approvals History

Claims Management

• Submit Reimbursement Claims

• Track Claim Status

• Check Claims History

• Receive Claim Processing Notification

Medical History

• Medical File (Medical Conditions, Medical Episodes, Share Medical File with Patient Physician)

• Review Diagnostic Test Results

• Chronic Drugs (Review Chronic Application and Chronic Drugs Monthly Dispensation)

Doctor Appointments

• Schedule Doctor Visit

• Check Doctor Visit History

Tickets

• Open Tickets and Submit Enquiries

• Track Tickets

• Receive Notifications

• Check Ticket History

Payments Management

• Review Payment History

• Track Submitted Batches

• Receive Payment Notifications