Mate Pro

Mate Pro is a professional tool for technical personnel and operators of self-service networks, designed for remote control, monitoring and maintenance of retail outlets.

1. Hierarchy and navigation

The system is built on the principle of from general to specific:

Address/TT search: Main screen for searching by retail outlet address.

Point of Sale (TT) screen: terminal information (network status, general status of vending machines at the location).

Machine screen: detailed card of a specific device.

2. Machine card: the "Vending machine data" screen contains: at this level, the complete technical passport of the device is displayed:

Equipment type: washing machine (WM), Aquamat or Micromarket.

Identification: manufacturer (e.g. Samsung), model, device ID, serial and inventory numbers.

Life cycle: dates of production and installation.

Network binding: link to the controlling Terminal (e.g. T763).

3. Main functionality and commands

The user (technician/administrator) can send direct commands to the machine terminal via the Mate PRO application:

Remote terminal control

Software update: the ability to select and download a specific firmware (software) version to the terminal.

Diagnostics: receiving real-time operation logs.

4. Specific functionality: Micromarket

A separate logistics block has been implemented for micromarkets:

Removal of goods: recording write-offs (overdue, shortage) or cashing in goods for return to the warehouse.

Loading goods: scanning the QR code of the product onto a specific shelf of the micromarket.

Correction of the quantity of goods: manual update of balances in case of discrepancies detected during a physical audit.

If you have any questions about the functioning of the application or would like to request the deactivation and deletion of your account, please contact our support service at: https://t.me/appmate