M-net hilft

The M-net helps app supports you in resolving questions and problems relating to your Internet connection yourself, quickly and easily.

ANALYZES

• Automatic problem detection

• No waiting

• Straight to the right instructions

INTERACTIVE HELP

• Automatic problem solving

• Understandable explanations

• Intelligent questions

CONTACTING US

• Contact customer service via the app

• Submission of analyzes for faster processing in the hotline

SETUP WIZARD

• Reminder of the activation date

• Detection of the router with camera scan

• Activation of the landline connection

• Detection of WLAN data and automatic connection setup

SHARE WiFi

• Setting up the WLAN connection for external devices

OPTIMIZE WLAN

• Improve WLAN coverage through targeted measurements

MY M-NET CUSTOMER PORTAL

• With the M-net login all contract data at a glance

• View order status

• Invoice view and invoice settings