Motadata Service Desk

Automated ticket management system for service requests & ticket prioritization.

IT management for you, like you, want it to be.

Enterprise-class service management suite combining high levels of automation and integration with the ease of intuitive self-service.

Key Features:

Self Service Portal

Incident Management

Service Automation

Knowledge Base

Asset Management

Integration with Motadata Platform Products

Get a step ahead of the tedious task of managing service requests manually. Automate your ticketing management system with rule-based routing and problem escalation, real-time tracking along with alerting.

Enhance support efficiency and minimize repetitive tasks. Use the solution to

receive, organize, track and resolve IT support issues. Work from a single

platform to efficiently manage all your IT tasks.

To provide uninterrupted services to the users, operational teams need correlated data, integrations across the board to collect & automate analytical capabilities to monitor & visualize critical KPIs to make more informed decisions. Motadata platform can help you do just that – correlate. integrate and analyse IT infrastructure stack.

Motadata is an IT analytics platform that helps derive business insights by real-time processing, correlation and intelligent visualization of traditionally separate data from both NOC and SOC.