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Automated ticket management system for service requests & ticket prioritization.
IT management for you, like you, want it to be.
Enterprise-class service management suite combining high levels of automation and integration with the ease of intuitive self-service.
Key Features:
Self Service Portal
Incident Management
Service Automation
Knowledge Base
Asset Management
Integration with Motadata Platform Products
Get a step ahead of the tedious task of managing service requests manually. Automate your ticketing management system with rule-based routing and problem escalation, real-time tracking along with alerting.
Enhance support efficiency and minimize repetitive tasks. Use the solution to
receive, organize, track and resolve IT support issues. Work from a single
platform to efficiently manage all your IT tasks.
To provide uninterrupted services to the users, operational teams need correlated data, integrations across the board to collect & automate analytical capabilities to monitor & visualize critical KPIs to make more informed decisions. Motadata platform can help you do just that – correlate. integrate and analyse IT infrastructure stack.
Motadata is an IT analytics platform that helps derive business insights by real-time processing, correlation and intelligent visualization of traditionally separate data from both NOC and SOC.
Last updated on 2018年02月19日
Minor bug fixes and improvements. Install or update to the newest version to check it out!
Motadata Service Desk
1.0.1 by Motadata
2018年02月19日