Eclipse UC

Key features of the Eclipse UC application’s interface are:

- Integrated VoiP softphone with end-to-end encryption and switch to GSM*

- GSM Switch when IP network connectivity is poor (WiFi or mobile data)*

- Instant notifications and instant messaging for users*

- Unified Communications history (chat, voicemails, calls)*

- Unified contacts (personal, corporate)*

- Real time user and telephony presence state*

- CCaaS inbuilt Agent and Supervisor interface**

* Note:

Requires an Eclipse UC licence

Feature set is dependent on your Eclipse UC licence.

** Note

Requires Contact Centre licence