It helps Dealerships & Sales Managers to keep track of the following:
1. Number of in-bound leads received - It is easy to keep the track of in-bound leads generated through a print campaign with the help of Call Tracker. This will help dealerships/automobile manufacturer capitalize all the leads that were not tracked before, hence better ROI
2. Percentage of calls answered by dealership - This is a broad view parameter to determine the performance of the dealership. This can help OEMs keep track of the dealerships in answering all the leads.
3. Hourly Call Ratio - Number of calls received, Connected and Missed % on per hour basis. It will help you to address the dealerships that unknowingly keep their calendars blocked for meetings, events etc. in the busy period and hence miss important customer calls.
4. Call Back - Call back to your tele-in leads and follow-up instantly. This helps you to save time by calling from this app directly.