Know Aniel Touch, the newest tool developed by Synapse.
The purpose of Aniel Touch is to allow the technician to perform the service termination in the field, informing the materials used and mainly the serial of the installed equipment as well as the removed equipment.
Technical
The technician when moving to a service or on arrival at the destination, will be able to inform the referred status changes through the application.
Benefits:
• Digital delivery of the technician's service order;
• Monitoring by the Operations Center of the behavior of the technician in the field and the progress of his activities;
• Identify the routes planned and performed by the technician's displacement through the device's location feature in the background;
Materials
Immediate update of material consumption, technician balances in real time and consequently intelligent replacement (dynamic kit);
Benefits:
• Calculation of automatic production, according to type of service and closing code;
• Reduction in the effort of the Operations Center and consequently revision of the number of positions in attendance.