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Visual Support icon

Visual Support

3.9.0 for Android

The description of Visual Support

The Visual Support App allows support agents, experts and claim professionals to see what you see. Either by leveraging the back camera of your Android device or by sharing your screen.
To use this application you must be invited via SMS or start the interaction from a webpage.
To start the visual interaction you have to download the application and go back to the SMS or webpage to connect the session.
During the interaction you can leverage advanced capabilities as:

• HD Audio
• Video frame rate auto adapt
• Screen sharing and co-browsing
• Live remote pointer
• 2 ways drawing and annotations
• Pause video, photos and picture saving
• Session recording

The app does not allow the remote agent to access any data stored on your device.
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Additional Information

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Previous versions
  • V3.9.0 4.9 MB APK

    Visual Support

    2018-12-03

    Visual Support 3.9.0 (30900001)

    Update on: 2018-12-03

    Requires Android: Android 4.0+ (Ice Cream Sandwich, API 14)

    Signature: f41f6b2634f3a12bf4b948d481b6989f672636ce Visual Support 3.9.0(30900001) safe verified

    File SHA1: bce983108cfbea6deb38f6dba3b8832e8800ab5d

    File Size: 4.9 MB

    Download

  • V3.8.0 4.8 MB APK

    Visual Support

    2018-08-20

    Visual Support 3.8.0 (30800001)

    Update on: 2018-08-20

    Requires Android: Android 4.0+ (Ice Cream Sandwich, API 14)

    Signature: f41f6b2634f3a12bf4b948d481b6989f672636ce Visual Support 3.8.0(30800001) safe verified

    File SHA1: 0b05698c58d3e377f003a3911b4149ee8c9ee68d

    File Size: 4.8 MB

    Download

  • V3.7.1 4.8 MB APK

    Visual Support

    2018-07-06

    Visual Support 3.7.1 (30701001)

    Update on: 2018-07-06

    Requires Android: Android 4.0+ (Ice Cream Sandwich, API 14)

    Signature: f41f6b2634f3a12bf4b948d481b6989f672636ce Visual Support 3.7.1(30701001) safe verified

    File SHA1: b04a2535219b2588b29945c80ccadd089fe6b62e

    File Size: 4.8 MB

    Download

  • V3.7.0 4.8 MB APK

    Visual Support

    2018-06-24

    Visual Support 3.7.0 (30700001)

    Update on: 2018-06-24

    Requires Android: Android 4.0+ (Ice Cream Sandwich, API 14)

    Signature: f41f6b2634f3a12bf4b948d481b6989f672636ce Visual Support 3.7.0(30700001) safe verified

    File SHA1: 30bb27322e3b60919041ffb65c4fee49c652132d

    File Size: 4.8 MB

    Download

  • V3.6.0 4.8 MB APK

    Visual Support

    2018-05-26

    Visual Support 3.6.0 (30600001)

    Update on: 2018-05-26

    Requires Android: Android 4.0+ (Ice Cream Sandwich, API 14)

    Signature: f41f6b2634f3a12bf4b948d481b6989f672636ce Visual Support 3.6.0(30600001) safe verified

    File SHA1: cdcd97b658d7e13d5888a3b0493d09c14a7883ec

    File Size: 4.8 MB

    Download

  • V3.5.1 8.1 MB APK

    Visual Support

    2018-04-19

    Visual Support 3.5.1 (3050102)

    Update on: 2018-04-19

    Requires Android: Android 4.0+ (Ice Cream Sandwich, API 14)

    Signature: f41f6b2634f3a12bf4b948d481b6989f672636ce Visual Support 3.5.1(3050102) safe verified

    File SHA1: 274ca9a5bbf6f08cfcdd271cf7848575ba2b7475

    File Size: 8.1 MB

    Download

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