Unity leverages Broadworks Anywhere functionality with the native dialler on the mobile device, greatly enhancing reliability and simplifying support for service providers.
Call Control: Hold, transfer, conference, call recording. Both for inbound and outbound calls
Contacts: Lookup group/enterprise and personal contacts from BroadWorks, as well as contacts stored on the mobile device.
Busy Lamp Field: See the phone status of any user in your group or enterprise
Instant Messaging: IM any other Unity user in the group or enterprise, or set your presence status for others to see.
Service Configuration: Control your VoIP environment directly from Unity Mobile. From activating Do Not Disturb to managing your call center availability.