LCO應用程序跟踪的所有階段投訴的生命週期。
LCO is an Instant access tool for MSOs for checking status of complaints registered, resolved and pending according to the Hierarchical level.
1) Distributor reports.
2) Sub-Distributor reports.
3) Consolidated reports of LCO.
4) Consolidated Complaint Lifecycle Management Reports.
5) Technician Activity Tracking Reports.
6) Call Centre Management Reports.
7) Missed call tracked reports.