Customers know what they want, when they want it. Make it easy for them to tell you, with a simple text from their mobile phones. Text Request is a comprehensive management system for customer interactions.
The versatility of Text Request allows for vast applications.
Use Text Request to resolve customer issues by forwarding incoming messages to the right department, in real time. Benefit from site-specific, issue-searchable big data for a small price, by mining archived requests, and their resolution, to track information and opinions.