SOLITECH

Intervention management

The SOLITECH application, web and mobile intervention management software, provides you with real-time feedback from the field. All the information taken in the field by your technicians via their smartphones is sent instantly to the SOLITECH web interface, ensuring optimal responsiveness and complete monitoring of your activity.

SOLITECH mobile features:

- Notifications: Your technician is informed in real time of new interventions and the evolution of his schedule from the field.

- Attachments: Documents relating to the file can be inserted as an attachment, and can be consulted at any time (quote, purchase order, photo, plan, etc.)

- Call: Call the intervention location contact directly from the mobile application and facilitate communication in the field.

- GPS: The mobile application has a GPS navigation system that your technician can activate to get to the location of the intervention.

- Photos: Photos in the field give you a precise vision of the quality of the services provided. Automatically saved, your photos feed the content of your construction sites.

- Signature: A signature capture is made available to your agents in the field, and thus offers them the possibility of obtaining validation from customers following receipt or order of work.

SOLITECH Web features:

- Dashboard: Made up of key indicators on your interventions, it is fully customizable according to your needs.

- Schedule management: You can plan your technicians' schedule in advance and monitor the progress of your teams/technicians' schedules in real time.

- History: A complete history of all your missions carried out is available (photos, intervention reports, signature, etc.).

- Document storage: All of your documents are stored on our secure French servers and are accessible on all your devices at any time.

- Intervention voucher: Your intervention report is automatically generated at the end of each intervention.

- Data export: All of your data (photos, reports, customers, etc.) can be exported in Jpeg, Excel, and PDF format.

- Sorting and advanced search: You can find all your data by carrying out a search according to the criteria you have selected.

- CRM management: Your customer files are centralized and managed directly in the directory.

- Instant synchronization: The different devices used synchronize automatically, the application notifies you in real time of developments in the field.

- Custom Process: The application allows you to determine your business process. You can configure the sequence of steps to be carried out by your teams in the field to meet the objectives of your activity.

You will have understood that SOLITECH is a complete solution. Its customizable intervention processes, as well as its ability to adapt to the criteria and needs of each company, make it a turnkey solution! Available on all media (web, tablet, mobile), it supports you in the development of your business and opens the doors to digital technology.

Also discover the complementary solutions to SOLITECH:

- ALIATECH: HR management software

- SUFATECH: Invoicing software

- FLUIDTECH: Fluid management software

- LOKATECH: Equipment management software

For any information, contact us to obtain your demonstration and try SOLITECH for free for 15 days!