Russell by Rheem

Introducing the new Russell by Rheem for Contractors app - offering the industry’s most powerful, intuitive, and easy-to-use app.

Whether you’re on a residential service call or installing 40 units at a major site, the free Russell by Rheem Contractor app’s Bluetooth® capability – paired with an enabled HVAC system -- makes set-up and troubleshooting simpler than ever.

With Russell by Rheem for Contractors and eligible air systems, you can easily:

Install

- Set up systems quickly and easily with the new Bluetooth® setup

- Monitor operating parameters from your phone while charging outdoor units

- Verify system setup with access to system operating status

- Quickly check for alarms

Service

- Diagnose active alarms and alarm history

- Check system operating status

- Easy step-by-step parts replacement and system setup

The Russell by Rheem for Contractors app also offers powerful support for all of our air and water products, with a new Product Technical Support design that is easier to use and more accurate than ever:

- Access installation instructions

- Search parts lists

- Download manuals

- View tech sheets

- Research consumer literature

Track Warranty information

- Scan and confirm model and ownership details

- Check warranty status and share HVAC systems warranty certificate

Research

- Find up-to-date rebate information

- Research financing options

- Offer extended warranty

- Confirm AHRI information and certification for HVAC systems