The leading platform for video assistance
Wideum develops Remote Eye ®, an online see-what-I-see software for technical remote support. It’s the leading platform for video assistance compatible with smart glasses and smartphones.
Remote Eye ® can efficiently connect field service operators with support departments by providing real-time video/audio of the problematic situation along with effective, helpful and user friendly tools to improve the technician-support communication channel.
Remote Eye ® is the BEST CHOICE FOR LOW BANDWIDTH network environments.
Remote Eye ® solves equipment downtime and travel costs of technicians with the use of state-of-the-art wearable technology.
REMOTE EYE ® SPECIAL FEATURES
📞Unlimited calling. Unlimited minutes.
🎥Unlimited minutes of recording and storage of video calls and files.
🔧Online/Hotline personal support in less than 24 hours x 365 days.
🎓Free training by non-presential means.
💬Supported languages: English, German, French, Chinese, Spanish, Italian, Japanese. 🇺🇸🇩🇪🇫🇷🇨🇳🇪🇸🇮🇹🇯🇵
⚙️Customisation of the web platform and apps on mobile phones and glasses with customer’s logos and colours.
📤Creation, upload and management of customer's corporate accounts in Play Store (Android) and App Store (iOS) with the customised Remote Eye ® apps for mobiles.
🏠On-premise installation available.
🔗Integration into enterprise systems such as ERP or CRM.
NOTE
To join Remote Eye ® you need to register a free account. Please contact info@wideum.com to register. For further information, please visit www.remoteeye.com