Authenticity Check, Digital Warranty and After Sales Service Management
In today’s world we live in an environment where for an ordinary consumer it is difficult to distinguish the genuineness of a product. It requires closer scrutiny and knowledge of ‘what to look for’, not only for the product but also for the packaging material since today’s imitation could even look better than the original! and moreover manufacturer has no direct connect to the end customer who is buying their product
Develop a trust on the brand to get 100% genuine products always.
Being a two-way channel of communication, they appreciate information
push like their own prescription related updates or alerts
Can download product history and other information about product
composition and its history
In case of visible doubts, can directly raise a request for investigation
making them more empowered.
Raise Service request direct from App.
In-App Digital Warranty Card.
Consumer can either validate the Scratch code with Mobile App or send SMS to 9246128282.
Scratch code valid for only one transaction and provide consumer details of the last scan
done.
Once scanned, the Scratch Code is not reusable for further scan and alert the consumer.