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NetHelpDesk icon

NetHelpDesk

for Android
4.45.3 for Android

The description of NetHelpDesk

Welcome to the NetHelpDesk smartphone App for Android Users, free to download and use with your main (latest stable) version of NetHelpDesk, and compliment all the great functionality you get in the main program.

Features of the app include:

- Access tickets assigned to you
- Access tickets unassigned
- Access Customer, Site and User details
- Add Expenses incurred in tickets, or ad hoc, Amount, Date Incurred
- Record Journeys travel in tickets, or ad hoc, Odometer, Vehicle registration
- Account for time spent in days not incurred against ticket actions
- View Timesheet by Today, Week, specific day or All
- Check data sent to main database, and times
- Capture Customer and Technician signature against tickets and/or individual action notes
- E-mail or Call your end user straight from the app
- Take photographs at 60% of original size, and upload to server
- View Assets assigned to ticket
- View Asset details, including all customised fields captured in main database
and much more...

NetHelpDesk is one of the world's leading Help Desk Software solutions, for MSPs, Education and Internal Departments. NetHelpDesk listens to its Customer base, and responds to a dense and ever-changing marketplace, providing an extensive, full-featured, rich application, at a competitive price.
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NetHelpDesk 4.45.3 Update

2020-02-08
++PLEASE NOTE: Customers should be using at least version 12.03.15 for the mobile app to work properly++
- Resolved an issue with ticket list not loading when app has been closed or in background for some time.
- Resolved issue with tickets not loading when offline
- Fix for scanning assets that have changes made elsewhere
- Resolved bug causing ok/cancel buttons to be hidden on date picker
- Can now view attachments on tickets and assets
- Improvements made to refreshing of data

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Additional Information

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Previous versions
  • V4.45.3 8.8 MB APK

    NetHelpDesk

    2020-02-08

    NetHelpDesk 4.45.3 (453)

    Update on: 2020-02-08

    Requires Android: Android 5.0+ (Lollipop, API 21)

    Signature: da39a3ee5e6b4b0d3255bfef95601890afd80709

    Screen DPI: 160-640dpi

    Architecture: arm64-v8a, armeabi, armeabi-v7a, x86, x86_64

    File SHA1: 8dab16fc5b453837ffe4a1a8e96b0b6aa9052395

    File Size: 8.8 MB

    What's new:

    Download

  • V4.45.1 8.7 MB APK

    NetHelpDesk

    2020-01-03

    NetHelpDesk 4.45.1 (451)

    Update on: 2020-01-03

    Requires Android: Android 5.0+ (Lollipop, API 21)

    Signature: 72bcb956326287f5d4cfbc99468042d1183e7574 NetHelpDesk 4.45.1(451) safe verified

    Screen DPI: 160-640dpi

    Architecture: arm64-v8a, armeabi, armeabi-v7a, x86, x86_64

    File SHA1: 8df5f7e10b043b8d6229f64022edd0791e144849

    File Size: 8.7 MB

    What's new:

    Download

  • V4.44.8 8.7 MB APK

    NetHelpDesk

    2019-12-10

    NetHelpDesk 4.44.8 (448)

    Update on: 2019-12-10

    Requires Android: Android 5.0+ (Lollipop, API 21)

    Signature: 72bcb956326287f5d4cfbc99468042d1183e7574 NetHelpDesk 4.44.8(448) safe verified

    Screen DPI: 160-640dpi

    Architecture: arm64-v8a, armeabi, armeabi-v7a, x86, x86_64

    File SHA1: ec4c8b84c735201d31c7c73609af5c16e64c1400

    File Size: 8.7 MB

    What's new:

    Download

  • V4.44.6 8.7 MB APK

    NetHelpDesk

    2019-11-21

    NetHelpDesk 4.44.6 (446)

    Update on: 2019-11-21

    Requires Android: Android 5.0+ (Lollipop, API 21)

    Signature: 72bcb956326287f5d4cfbc99468042d1183e7574 NetHelpDesk 4.44.6(446) safe verified

    Screen DPI: 160-640dpi

    Architecture: arm64-v8a, armeabi, armeabi-v7a, x86, x86_64

    File SHA1: f77ba4793881c5f54c5f9c383403471f9c952d5b

    File Size: 8.7 MB

    What's new:

    Download

  • V4.44.5 8.7 MB APK

    NetHelpDesk

    2019-11-07

    NetHelpDesk 4.44.5 (445)

    Update on: 2019-11-07

    Requires Android: Android 5.0+ (Lollipop, API 21)

    Signature: 72bcb956326287f5d4cfbc99468042d1183e7574 NetHelpDesk 4.44.5(445) safe verified

    Screen DPI: 160-640dpi

    Architecture: arm64-v8a, armeabi, armeabi-v7a, x86, x86_64

    File SHA1: 2c8472ec9dc97cca539d998b177d861cfd7c29da

    File Size: 8.7 MB

    What's new:

    Download

  • V4.44.4 8.7 MB APK

    NetHelpDesk

    2019-11-05

    NetHelpDesk 4.44.4 (444)

    Update on: 2019-11-05

    Requires Android: Android 5.0+ (Lollipop, API 21)

    Signature: 72bcb956326287f5d4cfbc99468042d1183e7574 NetHelpDesk 4.44.4(444) safe verified

    Screen DPI: 160-640dpi

    Architecture: arm64-v8a, armeabi, armeabi-v7a, x86, x86_64

    File SHA1: 8a7d0068d4e866660bb81171ebf23737bb95db72

    File Size: 8.7 MB

    What's new:

    Download

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