LogimaxCRM

LogimaxCRM is an internal ticket management application for authorized users to track and manage product-related support requests efficiently.

The app helps clients, support executives, and engineers monitor each support request throughout its lifecycle, from ticket creation to final resolution.

Features

• Ticket creation and tracking from Open, In Progress, and Resolved stages

• Real-time status updates for submitted issues

• Internal comments for communication between users and support teams

• File sharing within tickets for issue clarification

• Faster coordination between support executives and engineers

• Transparent ticket assignment and progress monitoring

Designed for

• Clients submitting product support requests

• Support executives managing ticket flow

• Engineers resolving technical issues

This application is intended for internal business use and is accessible only to authorized users.