Informatica Support Mobile provides effective service request management, including
• Quick Project Dashboard to depict cases waiting on Informatica or that requires your action.
• Easy drill-down to Service Request Activities.
• Personalized view of your service requests.
• Quick Reply option on an activity.
• Real-time updates on Informatica support tweets.
• New product and hotfix announcements.
• Option for calling Informatica Support.
• Watch Support Videos and Support Webinars
• Track Changes requests
• Recent Recommendations personalized for your environment
All the above features are available for Mission Critical and Enterprise customers who have a valid Informatica Support contact.
Other customers can use the App as a convenient way to view support tweets and announcements.
For feedback and issues regarding the App write to us at [email protected]