Informatica Support Mobile

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Informatica Support Mobile allows you to view and update case status in real-time. This App notifies you to take action on issues that are waiting for your inputs.

Informatica Support Mobile provides effective service request management, including

• Quick Project Dashboard to depict cases waiting on Informatica or that requires your action.

• Easy drill-down to Service Request Activities.

• Personalized view of your service requests.

• Quick Reply option on an activity.

• Real-time updates on Informatica support tweets.

• New product and hotfix announcements.

• Option for calling Informatica Support.

• Watch Support Videos and Support Webinars

• Track Changes requests

• Recent Recommendations personalized for your environment

All the above features are available for Mission Critical and Enterprise customers who have a valid Informatica Support contact.

Other customers can use the App as a convenient way to view support tweets and announcements.

For feedback and issues regarding the App write to us at supportmobilehelp@informatica.com