E-Serve

Mobile platform for GCPL customers

E- Serve is GCPL's mobile platform (App) to interact with its existing and potential customers. Its been created so that customers can download this application on its mobile and with few taps can connect with GCPL for various needs.

You can use this application to create new equipment leads. It will provide you help to select what machine you want or simply send us a message with few taps and few dropdown and we will help you with your machine selections.

So you can create leads for new machines using this very simple mobile application.

You can also save money on spare parts!

Participate in our power-circle program. The enrolment has also been simplified and its just few clicks away. Once you are enrolled in the Power Circle program, there is no limit on how many referrals you can create and save money on spare parts purchases.

The money you save is directly credited in your customer account number with TIPL and automatically adjusted when you order spares from us. No need for any paperwork, no approvals needed and no time delay. You can enrol & start referrals. As soon as sale completed, you are automatically eligible for spare parts discounts.

Spare parts ordering made easy,

Its never been so simple and easy. You can just mention the part number or description or just click a picture in your camera and attach. We will process the spare parts request and start helping you right away. All this and more will be available on your mobile.

Stay Tuned here....

Use online platform for managing your heavy duty & costly equipment from GCPL. This is available all the time, all days in a week, 24 X7 basis.

This online mobile platform provides you an opportunity to connect with GCPL directly and we are glad to hear from your and that would only help us to improve our services and products in order to server you better.

India’s First Mobile platform for Construction Equipment Machines

• No need to call anyone, no restriction on time. The app is always with you on your mobile

• Create new equipment leads, get status real time.

• Enrol into the Power Circle program and save on spare parts.

• All information online on the mobile, no hassle for any documentation in Power Circle

• Manage your fleet – Maintain all your fleet data on the mobile. Store purchase & warranty dates, model nos, serial numbers in the mobile.

• Order spare parts on mobile. Use the app and place a parts request.

• Get realtime status on your lead, on your referral

PERMISSIONS:

In addition to basic permissions, the E-Serve(TIPL) app needs access to other functions on your device for it to support the above features -

• Device and App History: To detect critical crashes and recover the app state

Identity: For native login functionality with your Google account

• Location: Providing location specific personalisation•

• Photos/Media/Files: Caching images for better performance of the app. It also allows the app to save/share images

• Camera/Microphone: Camera is used for Barcode scanner and Microphone is used for voice search

• Wifi: To allow the app to connect to wi-fi and browse Flipkart on Wi-fi

• Device-id/Call-info: We use the Device-Id to identify the app and provide device specific offers. We do not check for call logs and neither do we make calls from the app

• Profile / Contacts: To pre-fill your information wherever required so that you type less.

• SMS: To auto-verify One-Time Passcodes. We do not read existing messages.

Help us to server you better.

The app has future features for service management and more detail parts ordering. That would be coming your ways in near future.