Cognisent 2.0

New message push with customizable alert modes.

• Protocol based escalation for follow-up of unread messages.

• Secure chat functionality amongst your team members

• Set Reminders for any follow-up tasks

• Forward any message to someone else.

• Return or return/record calls from the app and mask your number on caller ID.

• Comments and callbacks logged with the time and duration of the call.

• Messages reside on our secure datacenter with user name and password protection.

• Use biometrics for authentication

• Complete documentation from message origination to call back.

• All message data is saved and available on the secure customer Web Portal.

• Contact your dedicated Customer Service within the app.