Cisco dCloud Contact Center

Cisco dCloud provides Customers, Partners and Cisco Employees with a way to experience Cisco Solutions. This Mobile App will serve as an entry point & augment our Contact Center demonstration & lab solutions. Users of the mobile application will be able to move data into the demonstration environment (Mock Data). This mobile application will be synced with a mobile manager server within the demonstration environment and will only be used in conjunction with scheduled content available on the Cisco dCloud Platform.

The dCloud Contact Center mobile app helps you deliver more effective Contact Center demos. It provides the following capabilities:

1) Integrate the mobile channel into the Contact Center demonstration environment

2) Push mock data into the demonstration for a more realistic customer experience

3) Select your vertical for the demonstration (i.e. Retails, Finance, Healthcare, etc.)

4) Receive push notifications from the Contact Center agent