Chalzo

Chalzo Logistics is the merchant app for the Chalzo shipping platform. Book

orders, compare live courier rates, track every parcel and manage your wallet

— from your phone, without opening a laptop.

BOOK IN SECONDS

• Create an order with buyer, package and product details in one form

• Live rates from every serviceable courier, sorted by price

• Rates re-price themselves as you edit weight, dimensions or pincode

• Save regular buyers and pickup warehouses for one-tap reuse

• Bulk import orders from Excel or CSV

TRACK EVERYTHING

• Live scan timeline for every shipment

• Scan an AWB barcode with your camera to jump straight to tracking

• Pull the latest status from the courier on demand

• Share a public tracking link with your buyer

• Download the shipping label as a PDF

MONEY, CLEARLY

• Wallet balance, credit limit and spendable amount at a glance

• Online recharge, plus offline recharge requests

• COD remittance schedule and payout history

• Full transaction statement with recharges, debits and refunds

RUN THE OPERATION

• NDR orders — act on failed delivery attempts before they turn into RTO

• RTO Shield — risk scoring on orders before you ship them

• Weight disputes — review courier weight discrepancies and raise a dispute

with photos

• Pickup requests — schedule pickups by warehouse, courier and date

• Rate calculator and your full rate card, always current

KNOW YOUR NUMBERS

• Dashboard with today's bookings, deliveries, RTO and COD to collect

• Shipment trends, status pipeline and courier performance

• Top destinations, top products, repeat customers and high-RTO pincodes

• Custom report builder with saved reports

YOUR STORE, CONNECTED

• Shopify order sync

• API keys and webhooks for your own integrations

• Custom label design and a branded public tracking page

• Team members with role-based access

WHO IT'S FOR

Chalzo Logistics is built for D2C brands, online sellers and businesses that

ship regularly across India. It is a companion app to your Chalzo merchant

account.

AN ACCOUNT IS REQUIRED

You need an active Chalzo merchant account to sign in. You can register

directly in the app — verification of your email and WhatsApp number is

required before your account is activated. KYC is required before shipping.