When you hire us for your renovation project, you're getting individuals with years of experience in their services area. Not only that, but each of our home improvement departments are run by an expert project manager that has worked extensively in their specialized field for at least ten years or more. All of our team members go through a rigorous screening process and attend annual refresher courses to keep up with new and innovative products. You can be assured you are receiving the most advanced procedure on each every job. Our motto is “If we wouldn’t do it at our own home, we certainly are not going to do it at yours”. That attitude and vision has given us a prestigious reputation throughout Long Island.
Furthermore, unlike many of today’s contractors, we employ a fully knowledgeable office staff that is always available via phone or email from 8 AM until 6 PM Monday through Friday to assist you. We also employ a full-time scheduling coordinator whose sole responsibility is to work with you every step of the way from the moment you contract with us until the job is complete. One of the most frequent complaints we hear from new customers is that the previous contractor did not call them back for over a week or that his 3 year old answered the phone. This is because he is operating the business out of his home, which very often leads to a less than professional experience for the customer. You will never experience that with us because communication with us is just as important as the work itself. We pride ourselves on giving you the absolute best customer service and it’s proven with the testimonials and references, both of which we can provide you upon request. We focus on the whole customer experience, not just the finished product.
We currently receive 90 percent of our new business from referrals of previous customers. That should tell you something about how our customers feel about our work and our service. Give us a call today....we guarantee your satisfaction!