x-tra user

Ride in extra comfort; gain extra value from “x-tra” services to customers.

“x-tra user” App is your opportunity to order multiple services in a manner that suits your lifestyle. This includes a unique ride experience, quick delivery of your orders, etc. Here are the services we offer:

Corporate Rides

Here; personnel of corporate organization calls for and utilizes x-tra service, e.g. taxi to attend business meetings or other work related activities. A corporate profile is first created for such organizations to avail its personnel the opportunity to order services. The bill from services ordered under this category are settled by the corporate entity, not the personnel.

On Demand Taxi Booking

In order to provide a satisfactory and fascinating service to our customers, our platform is loaded with amazing features such as car rental services, taxi hailing, multiple stop-over points, “surcharge and ride later” feature, car pool, “book for someone else,” shop/stop/eat while riding, etc.

On Demand Food Delivery

Healthy food undoubtedly adds value to life. x-tra user app lets you order from the best restaurants that are close to you. Choose the meal that you want from your favourite restaurant, place the order, add your location and get the food delivered at your doorstep.

On Demand Parcel Delivery

With this feature, you can send parcel to single or multiple locations; get your parcel delivered at your doorstep, by adding parcel details and delivery location. Be at rest or engaged in more productive activities while we deliver your parcel.

On Demand Bike Booking

The main aim of our bike service is to provide quick and efficient service to our customers. Bike operator is conversant with route and traffic situation of the area of operation, which makes it easier for rider to reach destination timely.

On Demand Air Travel Booking

We offer to help you fly to your destination in the shortest time devoid of road congestion. Simply add your pick up and drop location, track the location of the aircraft and get a unique air ride experience.

How to benefit

To benefit from the various opportunities aforementioned as a service user/customer; first download the “x-tra user” app from google play store or log on to our website, www.xtrataxi.com and complete the registration process following the steps below:

o Download “x-tra user” app from google play store and complete registration process.

o Log on to the system and follow prescribed steps as advised.

o During the registration process, a verification code would be sent to customer’s mobile telephone line to verify phone number, followed by email verification. A code would be sent to customer’s email address for verification also.

o After the verification process is completed online, the x-tra user app screen would be enabled so that customer is able to view and order services as needed. Customer is required to provide debit card information in the course of registration to facilitate transactions.

How to request for services

Booking from x-tra App:

To request for services, the customer is required to indicate pick-up location and destination in the appropriate fields. Then; customer chooses service type/option, preferred mode of payment, and pick-up time (if not immediate). Thereafter, driver arrives and trip/delivery/etc. is conducted. On completion of a trip, user/customer makes payment through any of the following channels:

o Debit card

o Cash

o Internet banking to designated x-tra account as provided by authorized customer service representative.

Booking from web panel:

You can book your taxi, parcel delivery, air travel and bike service from our website, www.xtrataxi.com.

Do not hesitate to contact us to get detailed information on our ride-hailing service solution, pricing, orders, system or anything else:

Questions? Get in touch via info@xtrataxi.com or at www.xtrataxi.com.

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o Facebook: facebook.com/xtrataxing/

o Instagram: instagram.com/xtrataxi/

o Twitter: twitter.com/xtrataxi