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Everything you have always wanted to know about ITIL®, but you have never asked.
Amettis, consulting and tooling firm in IT Service Management, offers a new approach to ITIL® v3 in its 2011 edition.
"Everything you have always wanted to know about ITIL®, but you have never asked." Now on Android !
Discover the five phases of service lifecycle through a transportation company E.T.I.C. (Enterprise of Transportation Inter-City), which will address the need for a typical customer, Mr. Smith.
The company will deploy a new bus line based on best management practices implemented by its Service Desk C.L.I.O. (Center of Logistics and IT Operations).
Come and discover with us the best practices from ITIL® 2011 version.
© Copyright 2011 Amettis. All rights reserved - Produced by Antoine Rivière and Xavier Bovard.
Có gì mới trong phiên bản mới nhất 3.0
Last updated on Aug 12, 2015
In order to give you the best ITIL companion, you can now discover the new MyITIL®+ app from Android 4.0 to Android KitKat.
This new application brings an enhanced user experience with a new graphic identity, plus improvements on display and embedded videos.
Đang tải bản dịch ...
My ITIL®+
3.0 by Amettis
Aug 12, 2015