Help Sumo

Giúp Sumo, Help Desk Software cung cấp hỗ trợ chuyên nghiệp với các sản phẩm của bạn.

Quality -

Quality is paramount and excellence is guaranteed, Best service that drive force behind all successful business.

Power of simplicity -

Increases the productivity of agent by providing communication channels.

Features -

TICKET SYSTEM - Full Featured Ticketing System with Support to Multiple Departments, Auto Assign & SLA

EMAIL SUPPORT - Easily convert your incoming support emails to Tickets and auto-assign to staffs.

LIVE CHAT - Use the integrated chat system to answer your clients and record offline chats too.

SELF SUPPORT - Publish the help articles, FAQ, videos & pdf in the self serving portal

SOCIAL MEDIA - Address the queries and request made in social media include Twitter & Facebook

INTEGRATION - Integrate with VOIP Services and provide support trough Voice also