Binotel Wire Start

Lịch sử hình thành từ nhân viên của bạn

What is Binotel Wire Start?

Binotel Wire Start collects call history from your employees’ corporate mobile phones. It also transmits this data to your CRM with reference to customer cards. Binotel Wire is integrated with 50+ CRM Systems.

Key features:

● A list of customers, who haven’t received a call back from your employees;

● Call statistics;

● Transfer of calls history to your CRM system.

Use Binotel Wire Start to:

1. Never lose customers

You get a list of all missed calls your employees haven’t called back. Now you are sure that no customer is forgotten.

2. See the big picture of your employees’ work

You get complete analytics on staff time: the number of calls each employee takes, the amount of time spent on calls, the distribution of calls throughout the day. The minute an employees ignores a call from a customer - you know it.

3. Make your employees more efficient

Receiving a call, an employee sees the customer data on the screen of a mobile phone and computer. They can immediately open the client communication history in the Binotel system or CRM.

One click to make an outgoing call. A new customer card is created automatically.

4. Сontrol employees who work outside the office

You know how your employees work, even if they are away. You are no longer worried that they speak badly to customers while you don’t hear.

Binotel Wire is the best option for:

● Small and medium-sized companies that are not yet ready to give up working on mobile phones;

● Companies with home based employees and employees on the road;

● Those who want to test the basic functions of a virtual PBX Binotel right now on their phones. No connection to PBX required.